VIP servers means the server is a top priority server. Our support monitor the server 24/7 and provide full managed services. Let's compare VIP and NVIP.
| NVIP | VIP | |||
| SERVICE LEVEL | Bronze | Silver | Gold | Platinum |
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| Price (USD) | FREE | 50.00 per month |
100.00 per month |
200.00 per month |
| Server Access | ||||
| Server Access Via SSH Or Remote Desktop |  |
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| Full Root / Admin Access | |
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| Remote Console With Remote Power, Reboot |  |
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| Support & Account Management | ||||
| 24/7 Support Ticketing System | |
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| 24/7 Phone Support | |
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| Dedicated Engineer Support | |
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| Ad Hoc Support Services (Worth USD90/hr) | 1 | 2 | 5 | 10 |
| Performance SLA | ||||
| 99.99% Network Uptime | |
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| 99.99% Server Uptime Guarantee | |
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| Express Parts Replacement | |
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| 99.99% Secure Guarantee | |
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| Monitoring | ||||
| Custom Escalation Procedures | |
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| 24/7 Server Monitoring (CPU, Memory, Disk, Network) | |
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| 24/7 Monitoring Of Custom Services & Processes | |
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| Automated Restarts Of Custom Services & Processes | |
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| Software / Hardware Updates | ||||
| Custom Maintenance Server For H/W Changes | |
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| Managed O/S Updates & Patches | |
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| Third Party Software Installation | |
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| Automated O/S Updates (Optional) | |
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| Best Effort Ad-Hoc Support Services Included | ||||
| Website Migration Cpanel to Cpanel | |
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| File System Checking | |
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| System Housekeeping | |
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| Programming Scripts Debugging | |
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| Website Housekeeping | |
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| Programming Scripts Modification | |
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| Website Restoration | |
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| Website Migration in Different Platforms | |
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| Managed Services | ||||
| Managed DNS | |
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| Managed Firewall Services (Worth USD99/mth) | |
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| Antivirus Virus/Worm/Trojan/Rootkit Protection | |
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| Advanced Server Hardening | |
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| Server Management Consultation | |
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| Professional Offshore Legal Advice & Protection Services | |
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| Network & Server Intrusion Prevention | |
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| Vulnerability Scanning | |
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| Data Backups | ||||
| Weekly Backup Services (worth USD60/month)* | |
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| Daily Backup Services (worth USD150/month)* | |
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| Enhanced Security Support | ||||
| Enhanced Access Protection | |
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| Enhanced Password Management | |
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| Others | ||||
| No restrictions on legal content | |
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| Burstable Bandwidth | |
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| GRAND TOTAL | ||||
| Total Value per month (USD) | 1 | 279 | 609 | 1149 |
| Price per month (USD) | 0 | 50 | 100 | 200 |
| Total Savings per month (USD) | 90 |
229 |
509 |
949 |
* Need To Subscribe To Backup Storage Plan
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