We highly recommend checking our support announcements on scheduled maintenance as well as on reported downtime. Occasionally, network upgrades must be performed to maintain the integrity of our network. Click here.
If there are any issues with configuration or setup, please feel free to refer to our knowledge base for customised solutions provided for your convenience. Click here.
This is the first recommended measure to be taken if you are experiencing issues with the website, server or network downtime. We strive to provide 15-minute or less response time. Most cases are resolved shortly thereafter. Click here.
Please call our command center and provide our coordinator with your Ticket ID in order to receive an immediate update on your case.
Please feel free to use live chat to speak with one of our Products Consultants if you have questions on any of our products and services.
Ask us about protecting your identity and offshore web hosting needs now.
© 1998 - 2018 Shinjiru International Inc. All Rights Reserved.
Copyright & Disclaimer | Terms & Conditions | Acceptable Use Policy (AUP) | Service Level Agreement
Click here to chat with us in Skype.
Our SKYPE ID is SHINJIRU121
End-to-End Encrypted Chat. Download WICKR here.
Our WICKR ID is SHINJIRU121
Our livechat is only for general enquiries. Should you need 24/7 tech support, please visit